<& /Elements/Header, Title => "Ticket #".$Ticket->Id ." Jumbo update: ".$Ticket->Subject &> <& /Ticket/Elements/Tabs, Ticket => $Ticket , current_tab => "Ticket/ModifyAll.html?id=".$Ticket->Id &> <& /Elements/ListActions, actions => \@results &>

<& /Elements/TitleBoxStart, title => 'Modify ticket #'.$Ticket->Id, color=> "#993333", width => "100%" &> <& Elements/EditBasics, TicketObj => $Ticket &> <& /Elements/TitleBoxEnd &>
<& /Elements/TitleBoxStart, title => 'Dates', width => "100%", color => "#663366" &> <& Elements/EditDates, TicketObj => $Ticket &> <& /Elements/TitleBoxEnd &>
<& /Elements/TitleBoxStart, title => 'Keywords', color =>"#993333"&> <& Elements/EditKeywordSelects, TicketObj=>$Ticket &> <& /Elements/TitleBoxEnd &>
<& /Elements/TitleBoxStart, title => 'People',width => "100%", color=> "#333399" &> <& Elements/EditPeople, Ticket => $Ticket, UserField => $UserField, UserString => $UserString, UserOp => $UserOp &> <& /Elements/TitleBoxEnd &>
<& /Elements/TitleBoxStart, title => 'Relationships', color => "#336633"&> <& Elements/EditLinks, Ticket => $Ticket &> <& /Elements/TitleBoxEnd &>
<& /Elements/TitleBoxStart, title => 'Update ticket' &>

---

Update Type: % if ($CanComment) { Comments (Not sent to requestors) % } % if ($CanRespond) { Response to requestors % }
Subject:
Attach:
<& /Elements/MessageBox, Name=>"UpdateContent", QuoteTransaction=>$ARGS{QuoteTransaction} &> <& /Elements/TitleBoxEnd &> <& /Elements/Submit, Label => 'Save Changes', Caption => "If you've updated anything above, be sure to", color => "#333399" &>

<%INIT> my $Ticket = LoadTicket($id); my $CanRespond = 0; my $CanComment = 0; $CanRespond = 1 if ( $Ticket->CurrentUserHasRight('ReplyToTicket') or $Ticket->CurrentUserHasRight('ModifyTicket') ); $CanComment = 1 if ( $Ticket->CurrentUserHasRight('CommentOnTicket') or $Ticket->CurrentUserHasRight('ModifyTicket') ); my (@wresults, @results, @okresults, @dresults, @lresults); unless ($OnlySearchForPeople) { @wresults = ProcessTicketWatchers( TicketObj => $Ticket, ARGSRef => \%ARGS); @results = ProcessTicketBasics( TicketObj => $Ticket, ARGSRef => \%ARGS); @okresults = ProcessTicketObjectKeywords(TicketObj => $Ticket, ARGSRef => \%ARGS); @dresults = ProcessTicketDates( TicketObj => $Ticket, ARGSRef => \%ARGS); @lresults = ProcessTicketLinks( TicketObj => $Ticket, ARGSRef => \%ARGS); $ARGS{'UpdateContent'} =~ s/\r\n/\n/g; if ($ARGS{'UpdateContent'} && $ARGS{'UpdateContent'} ne '' && $ARGS{'UpdateContent'} ne "-- \n" . $session{'CurrentUser'}->UserObj->Signature ) { ProcessUpdateMessage(TicketObj => $Ticket, ARGSRef=>\%ARGS, Actions=>\@results); } } push @results, @wresults; push @results, @dresults; push @results, @lresults; push @results, @okresults; # If they've gone and moved the ticket to somewhere they can't see, etc... # TODO: display the results, even if we can't display the ticket. unless ($Ticket->CurrentUserHasRight('ShowTicket')) { Abort("No permission to view ticket"); } <%ARGS> $OnlySearchForPeople => undef $UserField => undef $UserOp => undef $UserString => undef $id => undef